Support
Footilix support for web and mobile
Need help with Footilix? Use this page to contact us for product support, account questions, bug reports, privacy requests, or account deletion requests.
Contact support
Need help? Email us directly.
For product support, account help, app issues, bug reports, or questions about Footilix, email support@footilix.com.
For privacy, data, account export, or account deletion requests, email privacy@footilix.com.
We usually respond within 1-2 business days.
What you can contact us about
- Questions about using Footilix on web or mobile.
- Sign-in, account, or password reset issues.
- Bug reports, crashes, or broken app behavior.
- Questions about Ask Footilix, Teams, Museum, or Path to Glory.
- Privacy, data access, data deletion, or account deletion requests.
What helps us resolve faster
- The page or section you were using, such as Match Day, Teams, Ask Footilix, or Museum.
- What happened and what you expected to happen.
- Your device, browser, operating system, and app version if available.
- A screenshot or short screen recording if it helps explain the issue.
Web and mobile support
Footilix support covers both the public web experience and the mobile app. Tell us whether you were using the website, iOS app, or Android app so we can reproduce the issue faster.
During high-traffic moments, some pages may intentionally fall back to cached or reduced live data. If that is what you saw, include the route and time.
Trust and account routes
Use these routes for privacy details, terms, and account deletion or data requests.
Need another route?